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Bluetooth Troubleshooting Tips

If you are having trouble with Bluetooth, try these tips.

  • Delete the paired device and try the pairing process again. System>Settings>Connectivity>Bluetooth>Select the settings icon beside the saved device name>select “Forget” to delete the paired device.
  • After pairing the device again, tap the settings icon beside the saved device name and make sure each box is checked under the “Use for” menu.
  • If you are still experiencing trouble with the Bluetooth, you may need to reset it here: System>Settings>Phone settings>BasicOS> Reset Options>reset WiFi, Mobile and Bluetooth>press reset on the next 2 screens. This will erase all saved Wi-Fi and Bluetooth devices.